Our Guarantee

What guarantees can you offer me if I hire Ticket Shield?

Many of us that work in the legal field like to say that there are “no guarantees” with the court system.  What we mean by this is that things are changing constantly, and we can never assume that because a case went a certain way that others will too.  Every case is a little different, and normally involves different “decision makers”.  The facts are different, the officer is different, even the prosecutor and Justice of the Peace will frequently change. 

Perhaps even more importantly, the laws change.  The term “case law” means a previous court decision that is now being used as binding reference for new or active cases.  Sometimes this is referred to as a “precedent setting case”.  A single case can have a huge ripple effect through the entire court system and change the way that everything is done when it comes to a particular offence or law.  It is constantly changing.

It is very hard for us to guarantee that a case will go a certain way or that a specific result will be achieved when the justice system is so dynamic and constantly evolving.

So what protection do I have?

The Law Society has extremely strict and has specific regulations that govern the behavior of all lawyers and licensed paralegals. We are held to a very high standard and are obligated to provide you with the best and most professional defence possible. We are required to review the specifics of your case with you and create a plan to determine what is in your best interest.

Ticket Shield offers you the only guarantee that we can. We guarantee that we will do everything that we possibly can to follow your instructions, provide you with the best defence available, and protect your interests using our education, knowledge and experience.  We pride ourselves in giving honest and candid assessment while consulting you on your case.  We will always give you our most accurate estimate of what will happen.  By the end of our initial discussion, you should have a pretty good idea about what you can expect for your case.

What about those “we win or your money back” places?

Years ago, traffic ticket defence firms used to offer “we win or your money back” guarantees. This changed after the Law Society of Ontario licensed paralegals in the province of Ontario.  On May 1, 2007, paralegals became regulated and this put an end to “guarantees” that were previously being offered. These types of guarantees are now against the rules set of by the Law Society. Not only that, these old guarantees encouraged companies to just plead guilty to lesser charges, even when this was not the best option.  This would protect them from taking a chance at trial and needing to refund the retainer fees. If a company is offering you some sort of refund guarantee, make sure you read the “fine print” and find out what is really going on.

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